Refund Policy

Last Updated: August 15, 2026

Our Commitment

We stand behind the "Zero Views to Viral Content" course. Our goal is simple: real improvement in your views. We would rather help you succeed than keep your money, and this policy is written to be fair to students who genuinely put in the work.

The "Views Up or Money Back" Guarantee

If you enroll, learn the system we teach, genuinely apply it to your content, and still do not see improvement in your views, we will refund your payment in full.

Our guarantee is based on real application, not 100% completion. You do not need to finish every single module and bonus to qualify. But since you cannot apply a system you have not learned, qualifying does mean you have gone through the core lessons that teach the system and then genuinely put them into practice. What matters is that you learned the method, applied it to your content, and it still did not work for you.

Eligibility for a Refund

Because this is a "did you apply it" guarantee rather than a "no questions asked" one, a refund qualifies when you can show that you genuinely applied the system across your content. Specifically, you should have:

Gone through the core lessons that teach the system, then applied those strategies to your own videos
Posted a meaningful body of work over time (several videos, giving the system a fair test, rather than just one or two attempts)
Followed the core system taught in the course, including the ZVTV Framework (Hook, Momentum, Reward), and applied it to your own videos
Kept a consistent niche and format long enough to give the system a fair test
Used your analytics to adjust and improve between videos, as taught
Despite the above, seen no meaningful improvement in your views compared to your baseline before the Course

Completing the modules is not required. Not applying the system is the main reason a refund would not qualify.

How to Request a Refund

Step 1. Email us at [email protected] with:

Subject line: "Refund Request"
Your full name
The email address you used at enrollment
Your date of purchase
A short description of what you tried and what happened

Step 2. We will reply within 24 hours. Often we can fix the real issue (access, technical, or a strategy adjustment) without a refund being necessary. If, after we talk, you still want to proceed, we will send you our Money-Back Guarantee Application Form.

Step 3. You complete the form and submit your supporting materials (for example, the list of videos you posted, and screenshots of your analytics showing your before-and-after views). This is how we confirm the system was genuinely applied.

Evaluation Process

Once you submit the completed form, we will:

Review your materials within 24 hours
Verify that the Course system was genuinely applied
Notify you of the decision by email

If we need more information, we will ask, and the review timeline restarts once you reply.

Approval and Processing

If your refund is approved:

Your payment is returned to your original payment method
Processing typically takes 5 to 10 business days, depending on your bank or provider
Access to the Course is revoked upon refund approval

What Is Not Eligible for a Refund

A refund may be denied if:

The strategies were not genuinely applied
Little or no content was posted after enrollment
The refund form is incomplete or cannot be verified
Evidence of application is not provided
Our Terms of Service were violated (for example, sharing your login or redistributing content)

Fair Consideration

We review every request individually and in good faith. The tone or wording of your request does not affect the decision. What matters is whether the system was genuinely applied. If you tried the Course properly and did not see improvement, you will get your money back. Nothing in this policy limits any rights you may have under Philippine consumer protection law.

Contact

For refund requests or questions:

JMGuanzon Training Services Email: [email protected] Response time: within 24 hours