Privacy Policy

Last Updated: August 15, 2026

1. Introduction

This Privacy Policy explains how JMGuanzon Training Services ("we," "us," or "our"), a single proprietorship registered in the Philippines and operated by Jose Miguel Oco Guanzon, collects, uses, stores, shares, and protects your personal information when you visit our website (joseguanzonph.com), communicate with us, or enroll in our course "Zero Views to Viral Content."

We are committed to protecting your privacy and to complying with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

By using our website or purchasing our course, you consent to the practices described in this Policy. If you do not agree, please do not use the site or purchase the course.

2. Information We Collect

Personal information you provide directly:

Full name
Email address
Payment information (processed by our payment gateway, PayRex; we do not store your full card details)
Phone number, if you provide one
Any content of the messages you send us (support inquiries, refund requests, business inquiries)

Information collected automatically when you visit:

IP address and approximate location
Browser type and version
Device type and operating system
Pages viewed and links clicked
Date, time, and duration of visits
Referral source (the page or ad that sent you to us)

Tracking technologies we use:

Meta Pixel and the Meta Conversions API (server-side), used to measure ad performance, attribute purchases, and show relevant ads on Facebook and Instagram
Cookies and similar technologies from our course platform (Kajabi) and our website

3. Legal Basis for Processing

Under the Data Privacy Act, we process your information on one or more of the following bases:

Consent, which you give when you submit a form, enroll, or continue browsing after being informed of our use of cookies
Contract, where processing is necessary to deliver the course you purchased
Legal obligation, such as tax, accounting, and regulatory requirements
Legitimate interests, such as securing our website, preventing fraud, and improving our service, balanced against your rights

4. How We Use Your Information

We use your information to:

Deliver the course and grant access to purchased content
Process payments through PayRex
Send you course updates, access details, and important announcements
Respond to inquiries and provide customer and technical support
Evaluate and process refund requests
Measure, operate, and improve our website, ads, and course
Deliver relevant advertising through Meta (Facebook and Instagram)
Detect, prevent, and address fraud, abuse, or security issues
Comply with our legal and regulatory obligations

5. Who We Share Your Information With

We do not sell your personal information. We share only the information necessary, and only with:

Kajabi (course and email platform), to deliver access and communications
PayRex (payment processor), to process your payment
Zapier (automation), to connect the above services and record your enrollment
Meta / Facebook, through the Meta Pixel and Conversions API, for advertising measurement
Google (Gmail), which we use to receive internal enrollment notifications
Government authorities, including the Bureau of Internal Revenue, where required for tax or legal compliance
Professional advisers (for example, our accountant), bound by confidentiality

6. International Data Transfers

Some of our service providers (such as Kajabi, PayRex, and Meta) may store or process data on servers located outside the Philippines. Where this happens, we take reasonable steps to ensure your information continues to be protected to a standard consistent with the Data Privacy Act.

7. How Long We Keep Your Information

Active students: for the duration of your access to the course
After a refund is approved: course access is removed. Personal and transaction records may be retained for up to five (5) years to comply with Philippine tax and accounting rules.
Marketing data: until you unsubscribe or ask us to delete it
Website analytics: aggregated, non-identifying data may be kept indefinitely

8. Your Rights as a Data Subject

Under the Data Privacy Act, you have the right to:

Be informed about how your data is processed
Access the personal information we hold about you
Correct inaccurate or outdated information
Object to processing, including for direct marketing
Request deletion or blocking of your information, subject to legal retention requirements
Data portability, where applicable
Withdraw consent at any time, without affecting processing already carried out
Be indemnified for damages arising from false, unauthorized, or unlawful use of your data
File a complaint with the National Privacy Commission (privacy.gov.ph)

To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable time and may need to verify your identity first.

9. Data Security

We use reasonable organizational, physical, and technical measures to protect your information, and we work only with reputable providers (Kajabi, PayRex, Meta, Google) that maintain their own security standards. No online transmission or storage is ever completely secure, so while we work hard to protect your data, we cannot guarantee absolute security.

10. Data Breach Notification

In the event of a personal data breach that may put your rights and freedoms at risk, we will notify the National Privacy Commission and affected individuals in line with the requirements of the Data Privacy Act.

11. Cookies

Our website uses cookies to keep the site working, remember your preferences, measure traffic, and support advertising. You can control or disable cookies in your browser settings, though some features may not work properly if you do.

12. Children's Privacy

Our course and website are intended for individuals who are at least 18 years old, or who use them with the consent and supervision of a parent or guardian. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with an updated date. Significant changes will be communicated where appropriate.

14. Contact Us

For any questions or requests about this Privacy Policy or your personal data:

JMGuanzon Training Services Email: [email protected] Response time: within 24 hours (often within 1 hour during business hours, Philippine Standard Time)